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Shipping & Returns
As to retailing business, all international retailing orders of our company are delivered via EMS express. If you would like to deliver in other ways, please contact our customer service. As to wholesaling, we provide a large discount for you ! Please contact us
We are professional online dealer, who have long term cooperation with EMS in international express. We would packed your ordered goods and sent, then EMS would deliver the package to your door. To ensure the package could reach your home safely on time, please make sure your address、phone number and post code are correct.
After placing a order, please check your mail for order confirmation. Our customer service would send EMS tracking number to you after goods delivered, by which you could track your package on the EMS website (ems.com.cn/english.html ). Generally, package could be tracked 2 days after delivery, if there is anything unusual, please contact us timely.
Return & Exchanges Policy
All products in our site are pictures of real samples, and all our delivered products are carefully checked by our quality department. So please don't worry about the quality. Meanwhile, we quote the lowest price for each product to try to encourage your buying.
The goods could be return or change unconditionally if it's due to quality problem. In this case, please contact our customer service in 3 days after goods received, and we would try to help.
Before return or change, please contact us to confirm the return address first.
Please note that all items sent back to us must be in their original condition. i.e. not worn, altered or washed, and with all tags attached. All returned goods are subject to 15% restocking fees. Refund doesn't include express and handling fees, thus, you have to pay the cost of shipping、exchanges and handling. We strongly suggest you add tracking and insurance for your own protection, as we could not be responsible for lost shipments.
We would accept changes for different sizes or colors within 30 days of the original order dispatch date.
In the case of changing to different style, you have to sent the original one back and we refund (as per Return policy), then you choose reorder and choose your prefer style.
Before sending any items back, please make sure contact us first. And every item sent back must be not worn, altered or washed, with all tags attached.
Worn or dirty goods would be refused by us.
Please note that you are responsible for postage, express fees, exchange fees and handling fees of returning. We suggest that you add tracking and insurance when sending items back for your own protection, as we would not be responsible for lost shipments. Shipping and handling charges are not to be refunded.